About Us

We Believe

American Fidelity Assurance Company (American Fidelity) has more than 50 years of experience supporting employers, and we understand that maintaining a competitive program within the ever-changing benefits landscape can be overwhelming. This is why we believe employee benefit design and delivery should be simple. Our goal is to partner with our brokers to provide employers and employees with benefits and services that add value, while also helping employers control costs.

For our broker partners, we have built a team of customer care professionals who are available and committed to ensuring each customer’s needs are met. We believe it is our responsibility to help provide financial security solutions to employees while providing simplicity and ease to our brokers and their employer groups.

What We Do

Our experience in delivering expense management benefit plans and services can help offset employer costs of providing important employee benefits. We offer a variety of tools to help make utilizing benefit plans a simple and positive experience for employees, such as Health Flexible Spending Account (Health FSA) cards, online claim filing, and our convenient mobile apps, AFmobile® and AFreimburse™.

Central to our business philosophy is the belief that our products and services should benefit the community. We specialize in providing employee benefit administrative services specifically designed to help employers and employees save money today. We also provide supplemental insurance that helps protect your employees in the future.

Brokerage Care Support Team

Your time is valuable, and prompt service is important. That’s why AWD Brokerage Solutions offers a dedicated team of brokerage care specialists who specialize in supporting your needs. From assisting with proposals and sales material, to answering questions about products or policies, they are committed to ensuring the best customer experience for both you and your employer groups.